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Search results for “hotel lobby”
Ahead of its IPO,-what even is Airbnb anymore?
04/02/2019
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9:23:14 AM
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To fully professionalize—to operate no differently than another hospitality giant like Marriott—would effectively wipe out many of the mom-and-pop listings that built what it calls an “unrivaled brand.”
What hotels can learn about the guest experience from Starbucks
03/05/2019
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6:14:40 PM
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Aside from physical upgrades, a key factor of unique sense of place is the staff and guest service aptitude.
American consumers spent more on Airbnb than on Hilton last year
03/26/2019
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8:56:23 PM
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Twelve percent of major hotel customers also booked with Airbnb last year, up from 1 percent in 2013.
Debranding a hotel in 90 days
01/29/2019
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2:04:55 PM
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In an era of OTAs where commercial activities and open interfacing can be outsourced, independent hotels can now pick and customise their distribution landscape without systems, process or staffing levels being dictated from elsewhere.
Hotels find new ways to incorporate wellness
02/18/2019
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11:28:12 AM
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The Global Wellness Institute calculated the global spend on wellness tourism at $639.4 billion in 2017. The sector grew 6.5% per year from 2015 to 2017, more than twice the growth rate for general tourism.
At hotels, space that’s like the office, ‘but cooler’
01/08/2019
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4:45:14 PM
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Hotels see the co-working spaces as a way to build loyalty with both hotel guests and the general public, said Adam Weissenberg, the head of travel, hospitality and leisure at Deloitte.
Selling travel by inspiring travellers - how Airbnb, Mafengwo and Atour are doing it?
09/21/2018
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10:11:19 AM
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Art, sports, food, nature...there could be many reasons behind what excites one and how this paves for a leisure trip. Since every traveller thinks differently, travel planning and commerce, needs to factor this and evolve accordingly.
How are hotels responding to the seismic shift in staying at a location?
08/24/2018
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8:15:33 AM
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Hotels are experimenting and evolving in terms of their design, amenities, service etc. Accordingly, the combination of data, content and technology, too, needs to transform to attain guest-centricity.
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